1. Subscription and service access
Subject to these Business Terms and timely payment of applicable fees, Anubhu grants Customer a non-exclusive right to access and use the platform during the subscription term.
2. Accounts
Customer is responsible for maintaining the confidentiality of its account credentials and for all activity under its account.
3. Fees and billing
[FEES, BILLING CYCLE, AND PAYMENT TERMS — PLACEHOLDER FOR COMMERCIAL/LEGAL REVIEW]
4. Restaurant responsibilities
Customer is solely responsible for ensuring its use of customer contact information and any marketing communications sent to its customers complies with applicable law (including CAN-SPAM and applicable state privacy and marketing laws). Customer must obtain any consents required for the communications it sends and must promptly honor unsubscribe and opt-out requests.
5. Customer data
Personal data of Customer's own customers processed through the platform is handled as described in the Data Processing Addendum. Customer represents that it has the right to have Anubhu process such data on its behalf.
6. Marketing compliance responsibilities
Where Customer uses Anubhu's marketing-email capability, Customer is responsible for maintaining accurate business identity and postal address information required for compliant marketing email, and for not sending promotional communications to a consumer who has not opted in or who has unsubscribed.
7. Acceptable use
Customer will not use the platform to violate applicable law, infringe third-party rights, or transmit malicious code.
8. Intellectual property
Anubhu retains all rights in the platform. Customer retains rights in its own business data, subject to the license granted to Anubhu to operate the platform.
9. Confidentiality
Each party will protect the other's confidential information using at least reasonable care.
10. Third-party services
The platform may integrate with third-party services listed in our Subprocessor list.
11. Availability
Anubhu will use commercially reasonable efforts to keep the platform available but does not guarantee uninterrupted service. [SLA TERMS — PLACEHOLDER]
12. Suspension
Anubhu may suspend access for non-payment, security concerns, or violation of these Business Terms.
13. Termination
[TERMINATION TERMS — PLACEHOLDER FOR COUNSEL REVIEW]
14. Warranties
[WARRANTY LANGUAGE — PLACEHOLDER]
15. Disclaimer
THE PLATFORM IS PROVIDED "AS IS" TO THE MAXIMUM EXTENT PERMITTED BY LAW.
16. Limitation of liability
[LIMITATION OF LIABILITY — PLACEHOLDER FOR COUNSEL REVIEW]
17. Indemnity
[INDEMNIFICATION LANGUAGE — PLACEHOLDER FOR COUNSEL REVIEW]
18. Governing law
[PLACEHOLDER — currently drafted as: [GOVERNING LAW / JURISDICTION]]
19. Dispute resolution
[DISPUTE RESOLUTION / ARBITRATION LANGUAGE — PLACEHOLDER FOR COUNSEL REVIEW]
20. Updates to these terms
We may update these Business Terms; material changes update the "Last Updated" date above. (Version: 2026-09-v1)
21. Contact
HealthPray Tech Solutions Pvt. Ltd. (operating as Anubhu) — [ANUBHU SUPPORT EMAIL]