Subprocessors

Effective Date:
[EFFECTIVE DATE]
Last Updated:
[EFFECTIVE DATE]

The table below lists the third-party service providers ("subprocessors") Anubhu uses to operate the platform, based on our current technical configuration. We will update this list as our vendor set changes. Locations marked [TO CONFIRM] require input from our infrastructure/vendor contracts to finalize.

Current subprocessors

ProviderPurposeProcessing location
Google Cloud Platform / FirebaseCloud hosting, database (Firestore), file storage, authentication, cloud functions, logging[TO CONFIRM — GCP region configuration]
RazorpayPayment processing for business subscriptions[TO CONFIRM]
TwilioVoice call alerts[TO CONFIRM]
ExotelVoice call alerts[TO CONFIRM]
MSG91WhatsApp messaging[TO CONFIRM]
SMTP email provider (configurable)Transactional email delivery[DEPENDS ON CONFIGURED PROVIDER]
OpenAI / Google Gemini / AnthropicAI-assisted feedback insight extraction (processes feedback text)[TO CONFIRM]

Questions

Contact us at [ANUBHU PRIVACY EMAIL] with questions about our subprocessors.